Frequently Asked Questions
We provide a wide range of ceramic tiles including porcelain, glazed, and unglazed options. Our collection includes various colors and patterns to suit every style and need. Whether for floors, walls, or decorative features, you’ll find the perfect tile here.
Placing an order is simple. You can browse our online catalog, select your desired tiles, and add them to your cart. Once you’re ready, proceed to checkout where you can enter your shipping information and make payment. Our team is also available to assist you if needed.
Yes, we offer delivery services for all orders. Once your order is confirmed, we will arrange shipping directly to your location. You’ll receive updates throughout the delivery process to keep you informed.
Absolutely. If you’re not satisfied with your purchase, you can return the tiles within 30 days of delivery for a full refund, provided they are in original condition. Please reach out to our support team for further instructions on the return process.
Yes, our ceramic tiles come with a warranty against defects in material and workmanship. This warranty typically lasts for one year from the purchase date. For specific details, please check our warranty policy or contact us directly.
Questions About Our Products
What materials are used?
Have questions about our products? We’re here to help. From materials and sizes to installation tips, explore our FAQ section for the answers you need. If you’re unsure about anything, don’t hesitate to reach out. We want to make your shopping experience smooth and informative.
What sizes do you offer?
Your trust matters to us. We’ve compiled a list of frequently asked questions regarding our products. Get familiar with the specifications, installation guidelines, and policies we uphold to ensure your satisfaction.
How do I install this?
Whether it’s about the materials we use or the sizes available, we aim to provide you with clear and straightforward answers. Browse through the questions to find what you need or reach out if you have more queries.
Do you provide warranty?
Your questions are important. Our aim is to provide all the information you need to make an informed decision. Feel free to contact us if your question isn’t covered here. We’re always happy to assist.
Can I return my order?
We value your needs and concerns. The FAQs are designed to support your understanding of our offerings. Read through them, and let us know if there’s anything more we can provide clarity on.
Can I customize my order?
Our commitment to transparency means providing all necessary information upfront. Should you have any questions not addressed here, please don’t hesitate to contact us; we’re dedicated to ensuring clarity and satisfaction.
What is the average delivery time?
We understand that making the right choice is crucial. That’s why our FAQ section is created to guide you through your potential queries, providing straightforward answers for better decision-making.
Are there installation services available?
Our goal is to empower you with the right information. Dive into our FAQ to find out more about our products and services. If your questions persist, feel free to reach out to us.
What payment methods do you accept?
Everything you need to know about our products can be found in our FAQ section. Explore common inquiries and boost your confidence in making a purchase with us.
Is there a bulk discount?
We encourage customer engagement through our FAQ section. It’s a resource we’ve curated to assist you with understanding our products better so you can make informed decisions.